There are a number of different ways you can get in contact with the team at Connect2Field. We have offices in Sydney, Australia, Boston & Chicago, USA and Dublin, Ireland and typically we are online 24 hours, 5 days a week.
Our team will respond to questions sent via email generally within 2 hours during this time.
All our servers are monitored 24/7. In the event that we do have an outage, we’ll know about it before you do and will resolve it no matter what time of the night it is.
The best thing to do if you have any questions is send an email.
But before doing this we also suggest checking out the following resources, which might lead you to an answer more quickly:
Our Help Centre
Has lots of help documents explaining how to use Connect2Field.
Our Video Centre
Check out our videos talking about how to use Connect2Field in your business.
Looking for something new to add to Connect2Field? Keep up to date with new upcoming features here.
Where can you find us?
Looking to talk on the phone?
We know that sometimes email isn’t efficient and sometimes sending emails back and forth can be frustrating! Often you’ll find if we’re not able to resolve an issue quickly via email we’ll pick up the phone and give you a call. It’s a good idea to give us your phone number and area code with any email query.
Please remember though if your enquiry is regarding support or a sales the best thing is to drop us an email (request a phone call if you feel it’s required and we’ll give you a call back).
Our phones are answered 24/7 and if someone isn’t available to take your call, our round the clock receptionist will take a message we’ll call you back.
If you need to speak with someone urgently feel free to contact us on the numbers above.
Looking to implement Connect2Field in your business?
We can help you setup Connect2Field to work for your business. Feel free to contact us for more details on this at 1800 835 117 for Australia, 04.831.8850 for New Zealand, or 0203.519.2245 for United Kingdom.
Connect with us on Twitter & Facebook
Do you want to know more about what we are doing each day? Connect with us on Facebook and Twitter. Typically every day we’ll be posting details on thing we are working on, new updates and general information that will be relevant to your business. It’s a great way to keep in close contact with us and keep up to date with what’s going on.