There are a number of different ways you can get in contact with the team at Connect2Field. We have offices in Sydney, Australia and San Jose, USA and typically we are online 24 hours, 5 days a week.
Our team will respond to questions sent via email generally within 2 hours during this time.
All our servers are monitored 24/7. In the event that we do have an outage, we’ll know about it before you do and will resolve it no matter what time of the night it is.
The best thing to do if you have any questions is send an email to email@example.com.
But before doing this we also suggest checking out the following resources, which might lead you to an answer more quickly:
Our Help Centre
Has lots of help documents explaining how to use Connect2Field.
Our Video Centre
Check out our videos talking about how to use Connect2Field in your business.
Looking for something new to add to Connect2Field? Keep up to date with new upcoming features here.
Where can you find us?
Office / Postal Address:
Looking to talk on the phone?
We know that sometimes email isn’t efficient and sometimes sending emails back and forth can be frustrating! Often you’ll find if we’re not able to resolve an issue quickly via email we’ll pick up the phone and give you a call. It’s a good idea to give us your phone number and area code with any email query.
Please remember though if your enquiry is regarding support or a sales the best thing is to drop us an email (request a phone call if you feel it’s required and we’ll give you a call back).
Our phones are answered 24/7 and if someone isn’t available to take your call, our round the clock receptionist will take a message we’ll call you back.
If you need to speak with someone urgently feel free to contact us on the numbers above.
Talk to our CEO
Our CEO Steve Orenstein loves to hear from our customers so if you feel something is important feel free to contact him either via email, Skype (smotech) or his mobile (+61414884131- But beware his phone is never off even at 3am in the morning!).
While Steve would love to talk to every single customer it’s just not possible so please only contact him if something is super important and needs the CEO’s attention. Rest assured though that Steve has his finger on the pulse with Connect2Field and reads almost every enquiry that comes into Connect2Field whether he’s in the office or on the road via his iPhone.
Looking to implement Connect2Field in your business?
We can help you setup Connect2Field to work for your business, Implementation starts from $495, feel free to contact us for more details on this.
Connect with us on Twitter & Facebook
Do you want to know more about what we are doing each day? Connect with us on Facebook and Twitter. Typically every day we’ll be posting details on thing we are working on, new updates and general information that will be relevant to your business. It’s a great way to keep in close contact with us and keep up to date with what’s going on.